A graduate of the Lake Forest Graduate School of Management, Robert Heist, an Illinois attorney, holds a BA, a MBA, and a JD degree. Robert Heist, an experienced attorney at the law firm R. Connor & Associates, PC, oversees cases in product liability . He also serves as their principal attorney.
Product liability is a branch of law that protects the rights of consumers of products. Product liability holds producers of products liable for the safety of their created goods. The most basic products in the US, such as home appliances and common household items, contain a warranty and guarantee they are safe for use. There are several types of product defects for which a consumer may file a complaint, such as in marketing or manufacturing defects. A marketing defect occurs where a company fails to warn consumers about certain risks associated with their product. Most products that fall under defects in marketing are from the pharmaceutical and medical industry. Design defects are products that are designed with unwanted and perhaps unknown defects, such as in their flammability. Another type, common design defects, include products such as sunglasses which do not properly protect from ultraviolet light. Lastly, manufacturing defects are errors in the manufacturing process of a product and not necessarily in its design. For example, a cup that is broken before it is bought fits this criterion.
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